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HR and Health & Safety

Scottish Golf  have a long standing partnership with specialist golf club service providers The Xact Group to provide a range of H&S, HR management support services to all our affiliated clubs.

Their Health & Safety Services are tailored specifically to the Golf Club sector and include support for issues such as risk assessments, policies, guidance, and training for all areas of a Golf Club i.e.

  • Clubhouse
  • Course
  • Greenkeeping
  • Catering & Hospitality
  • Professional & Retail

In the HR and Employment Law area their support would include golf club sector specific contracts of employment, employee handbooks and job descriptions as well as dealing with all issues arising from recruitment through to termination.

XACT Business Assist – Free to all affiliated clubs

Business Assist which is now held on Xacts new Mercury platform offers a simple approach to managing your health & safety, HR and employment law compliance. It is designed to provide Golf Clubs with a robust and proactive service thereby enabling the club to minimise their risk of claims and disputes.

The service provides:

  • Unlimited access to the Golf Club sector specific web portal
  • Online health & safety assistance including a whole range of specific risk assessments, policies, template documents all with supporting guidance notes in the 3 key areas:
    • Clubhouse
    • Greenkeeping
    • Pro Shop
  • Online HR management software, including specimen letters on all aspects of employment and termination, policies, Golf Club sector specific contracts, employee handbooks and detailed guidance notes on all aspects of HR & employment law compliance. There are also additional sections on recruitment, equal opportunities, grievance & disciplinary and termination.
  • The website is supported by a business hours helpline on 0330 332 2636.
  • On-going support – the alerts service highlights forthcoming changes in legislation and approved codes of practice. The website is continuously updated to reflect changes in current legislation and best practice.

This service is free to all Scottish Golf affiliated clubs. Please click here for more information.

If you have any questions or experience any difficulties whilst accessing the site please do not hesitate to contact Xact’s helpline: 0330 3322636.

Health & Safety

With Health & Safety now becoming a key risk for Golf clubs our partners Xact provide a comprehensive service

External Competent Person service

Xact will act as your Clubs health & safety external competent person. They will:

Complete and Provide:

  • Various General Policy Statements
  • All Risk Assessments within the Club, Kitchen, Pro-shop, Course, Green keeping & Maintenance Area
  • Control Actions are advised to Responsible Person within that area of the club
  • Risk Profile and Plan are agreed with all of the Responsible Person(s)
  • Regular audits of progress towards full compliance.
  • Attendance at your Club in the event of any serious accident or incident.
  • Liaison with local authorities on any issues on inspections.
  • Provide an Advice Guarantee for costs arising out of a health & safety prosecution

Xact have agreed to provide a free Health & Safety Assessment; the format of the assessment is a series of YES/NO answers to a small number of questions under each section. This should take no longer than 5 minutes to complete. The link is noted below if you wish to complete this on your own.

On completion of this exercise a downloadable compliance report is produced outlining:

Assessment Link:

H&S Assessment Form – here.

H&S E-Learning Service

Service Features

Our E-Learning service is based on our IOMAD platform and includes:

Unlimited access to all courses

A sophisticated management dashboard which provides for        

  •  Allocating selected courses to specific users
  • Creating separate departments and/or locations
  • Monitoring the progress of each employee’s training

The system provides easy to use management reporting tools including:

  • Results overview
  • Individual users results
  • Individual course results

A user interface which allows staff to pick up in courses where they left off

This service is supported by our head office team to help administer your platform to meet your needs.

Course included in our Golf Club Suite:

  • Greenkeeping Essentials
    Greenkeeping Mechanics Course 
  • Clubhouse courses  
  • Managing Health & Safety
  • Hazardous Substances (COSHH)    
  • PPE – Personal Protective Equipment  
  • DSE – Display Screen Equipment Essentials             
  • Manual Handling Essentials 
  • CPR Awareness  
  • Asbestos Awareness
  • Electrical Safety Awareness
  • Health & Safety Awareness
  • Fire Safety Essentials

Slips, Trips and Falls

Lone Working Essentials

Driving at Work Essentials

Legionella Awareness

Human Resources and Employment Law Compliance Services

With the employment landscape constantly changing. We work closely with our specialist service providers The Xact Group to provide a range of support in the key risk area of HR and Employment Law:

Xact will act as the clubs external HR department providing:

  • Contracts of employmentEmployee handbooks
  • Job descriptions
  • A named advisor – your external HR manager
  • Help and assistance in dealing with detailed issues relating to the employment of your staff including grievance, disciplinary, absence, TUPE, redundancy and termination
  • All advice in writing
  • 24/7 cover
  • An Advice Guarantee for costs and awards arising out of an employment tribunal

Xact have agreed to provide a free HR Assessment; the format of the assessment is a series of YES/NO answers to a small number of questions under each section. This should take no longer than 5 minutes to complete. The link is noted below if you wish to complete this on your own.

On completion of this exercise a downloadable compliance report is produced outlining:

  • Possible Actions required
  • Resources available for help and advice to develop a Best Practice and Compliant regime for your business

Assessment Link:

HR Assessment Form – here.

Clubs receive a substantial discount on the Xact published prices for all services.

Please click on the following link to access the Xact microsite for further information on the range of services available to our affiliated clubs:

Microsite – here.

If you would like further information on the upgrade services please feel free to contact Graeme Taylor at Xact on 01698 572830 or e-mail gtaylor@xactgroup.co.uk

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