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HR and Health & Safety

Scottish Golf  has a long-standing partnership with specialist golf club service providers The Citation Group, formerly The Xact Group. This partnership provides affiliated golf clubs with a range of Health & Safety and Human Resource management support services.  

The takeover gives clubs a wider variety of services, including the popular Business Assist Service, which remains free to all affiliated clubs here. 

Citation’s commitment to affiliated clubs will see them put in place: 

  • Regular Webinars 
  • Regular Communications 
  • Free Guides and Resources over and above Business Assist 

For further information on the Citation services, please click here. 

If you would like further information on the services available, please feel free to contact Graeme Taylor at Citation on 01698 572830 or email [email protected]

Citation Business Assist – Free to all affiliated clubs 

Business Assist which is now held on our Mercury platform offers a simple approach to managing your health & safety, HR and employment law compliance. It is designed to provide Golf Clubs with a robust and proactive service thereby enabling the club to minimise their risk of claims and disputes. 

The service provides: 

  • Unlimited access to the Golf Club sector specific web portal. 
  • Online health & safety assistance including a whole range of specific risk assessments, policies, template documents all with supporting guidance notes in the 3 key areas – Clubhouse, Greenkeeping and Pro Shop.
  • Online HR management software, including specimen letters on all aspects of employment and termination, policies, Golf Club sector specific contracts, employee handbooks and detailed guidance notes on all aspects of HR & employment law compliance. There are also additional sections on recruitment, equal opportunities, grievance & disciplinary and termination. 
  • The website is supported by a business hours helpline. 
  • On-going support – the alerts service highlights forthcoming changes in legislation and approved codes of practice. The website is continuously updated to reflect changes in current legislation and best practice. 

This service is free to all Scottish Golf affiliated clubs. Please click here for more information. 

If you have any questions or experience any difficulties whilst accessing the site please do not hesitate to contact Citation’s helpline: 0345 528 0379 

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